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1. Introduction and Objectives

This Privacy Policy defines the procedures for processing, systematizing, and safeguarding the personal data collected by the AI Lux platform. We are fully committed to ensuring maximum transparency regarding the information of our employees, independent contractors, and users who interact with our digital solutions.

2. Scope of Application

The provisions of this document apply to any personal information obtained during the operation and utilization of AI Lux software modules and services, including but not limited to the web resource located at https://ailux.app.

3. Categories of Processed Data

While interacting with the platform, we may record the following types of information: personal identifiers voluntarily submitted by the user (including name and contact email address); analytical usage metrics (data regarding the frequency and nature of tool exploitation); and technical parameters of the connecting equipment (hardware model, configuration, and operating system version).

4. Purpose of Data Utilization

The collection and processing of data aggregates are carried out exclusively to maintain the stable operation and technical support of AI Lux services. Additionally, this information is utilized for refining algorithms, optimizing user interfaces, establishing prompt communication regarding technical issues, and strictly complying with applicable legal regulations.

5. Data Sharing and Third-Party Disclosures

The AI Lux platform does not engage in the sale of personal information. Data disclosure is permitted only in strictly limited scenarios: to Google as necessary to support core cloud and infrastructure services; to internal staff or contract specialists of AI Lux within the scope of executing their direct professional duties; and to official regulatory or judicial authorities upon their valid, formal legal request.

6. Information Security Measures

To prevent unauthorized access, accidental modification, leakage, or destruction of data, we employ a comprehensive suite of modern technical, organizational, and cryptographic security measures. All operational workflows are strictly isolated and protected by internal safety protocols.

7. Data Retention (Including Google User Data)

The storage duration of personal information is strictly confined to the timeframe necessary to fulfill the objectives outlined in this Policy, except where a longer retention period is mandated by law. Specifically, account activity statistics are preserved throughout the entire lifecycle of the user profile; archival data may be stored to satisfy legal obligations and resolve disputes; and analytical logs may remain in the system for audit trail purposes and fraud prevention.

8. Data Deletion Protocol (Including Google User Data)

Every data subject retains the right to initiate the complete erasure of their information at any given time. We undertake to promptly purge active databases, subject to specific exceptions dictated by regulatory requirements, business integrity logic (such as anti-spam and fraud prevention), or backup system architecture. Due to technological synchronization algorithms, completing the extraction from backup systems may require a brief transitional period.

9. Rights of Users and Contractors

You are guaranteed the right to unhindered access to your personal information stored on AI Lux servers, as well as the prompt correction of any inaccuracies. Furthermore, you possess the right to demand complete data erasure, object to specific processing routines, or restrict the analytical depth to which your personal metrics are subjected by our internal algorithms.

10. Amendments to the Privacy Policy

We reserve the right to modify this document periodically to maintain operational and legal relevance. In the event of critical adjustments that significantly impact your rights, the platform administration will post a prominent notification on the main page or deliver it through established communication channels.

11. Contact Information and Feedback

For any inquiries regarding the processing of your confidential information, profile data rectifications, or submitting comprehensive data deletion requests, you may contact our support desk directly at: info@ailux.app